Welcome to the Shipping Information page of HerbGrinders.com. We strive to provide clear and concise shipping information to ensure your shopping experience with us is seamless. By placing an order with us, you agree to the terms outlined below.
Order Processing
All orders on HerbGrinders.com are typically processed within 1-3 business days. Please note, during peak periods such as holidays, order processing may take slightly longer due to increased volume. We appreciate your patience during these busy times.
Shipping Time
After processing, your order will be dispatched and shipped via USPS, UPS, or FedEx. Please allow an estimated 3-5 business days to receive your order once shipped for domestic orders. For international orders, delivery times may take longer and vary depending on customs procedures in the destination country.
Shipping Address
Please ensure that your shipping information is correct and complete before finalizing your order. HerbGrinders.com is not responsible for packages delivered to incorrect addresses provided by the customer. Should an order be returned due to an incorrect shipping address, the customer will be responsible for any additional shipping fees incurred for resending the order.
Shipping Process
While we do our best to ensure your order arrives in a timely manner, we want to clarify that delivery is conducted by external shipping providers (USPS, UPS, or FedEx). Although we work closely with these providers to ensure efficient delivery, we don't have direct control over the delivery process once your package leaves our facilities. Therefore, HerbGrinders.com cannot be held responsible for any delays incurred during transit. Rest assured that we work diligently with these providers to get your order to you as soon as possible.
International Shipping
Customers placing international orders may be subject to additional import duties and taxes which are applied when your delivery reaches your country. Any such additional charges for customs clearance must be borne by you. Customs policies vary from country to country, so please contact your local customs office for further information.
Customer Service
If you have any questions or concerns about your order, please reach out to our dedicated Customer Service team at support@herbgrinders.com. We aim to respond to all inquiries within 1-2 business days.
Thank you for choosing HerbGrinders.com. We appreciate your understanding and patience with our shipping process, and we look forward to serving you.